Home Forums Plugin Support AffiliateWP Performance Bonuses Your license has expired ( just purchased)

22 replies, 4 voices Last updated by Christian Freeman 6 years ago
    • Forum Participant
      Participant
      @forumparticipant
      #731

      Hello.
      I’ve bought the Performance Bonuses Plugin and the MLM plugin.
      I’ve installed all and I went to activate but I’ve got this message
      “Your license has expired, renew today to continue getting updates and support!”
      Following the instruction on a post this post I solved the problem related to MLM but I still have the same problem with Performance Bonuses.

      I’ve removed an reinstalled, cleared the field on settings, reinstalled but still have the same message.

      Just for let you know my WP prefix is not the standard one (wp_).
      PHP Version is 5.4.44

      Can you help me?
      Thanks

    • Christian Freeman
      Participant
      @christianf
      #740

      Hi Rafaele,

      Try entering the Purchase Receipt ID in the license key field for Performance Bonuses. Make sure that you remove the existing key 1st, save it, and then enter the Purchase Receipt ID, and click activate.

      Please let me know how it goes.

    • Forum Participant
      Participant
      @forumparticipant
      #2757

      Not work.

    • Forum Participant
      Participant
      @forumparticipant
      #748

      I’ve reinstalled the site from the scratch, I didn’t change the wordpress suffix but still don’t like either the licence code or the Purchase ID.
      I don’t find any error non the error log too.

    • Christian Freeman
      Participant
      @christianf
      #764
      This reply has been marked as private.
    • Christian Freeman
      Participant
      @christianf
      #767
      This reply has been marked as private.
    • Forum Participant
      Participant
      @forumparticipant
      #768
      This reply has been marked as private.
    • Christian Freeman
      Participant
      @christianf
      #771

      I’ve activated your license from our end for now, but we are going to be upgrading the licensing system for all of our plugins very soon. So now you should be able to remove the license key, save the settings, add it again, and click activate.

      Please let me know if it shows active on your end.

    • Forum Participant
      Participant
      @forumparticipant
      #811

      Sorry.
      I didn’t receive the alert for this message.
      No, sorry but same error message:
      But looks that the plugin is working

    • Christian Freeman
      Participant
      @christianf
      #823

      Thanks for notifying me about this Raffaele.

      I’ll let you know when the licensing system has been updated.

    • Forum Participant
      Participant
      @forumparticipant
      #846

      I’ve changed server, downgraded php and other.
      Still not working but I need the plugin.

    • Forum Participant
      Participant
      @forumparticipant
      #921

      Hi Christian,

      I’m also having the same problem I just realised today that I hadn’t actually activated the license as I am starting to work on paying my consultants and realised I had to use features of the plug to get some new features happening.

      I’m getting license expired???

    • Christian Freeman
      Participant
      @christianf
      #925

      Hi Nick,

      Are you having this issue with MLM as well, or just Performance Bonuses?

    • Forum Participant
      Participant
      @forumparticipant
      #927

      No just bonus plugin have deleted and rentered and updared to 1.0.1 also updated theme.

    • Forum Participant
      Participant
      @forumparticipant
      #946

      Hi Christian,

      I have uninstalled the plug in, deleted the license and put it back in but it is making no difference. Would you be able to do something on your end to assist please?

    • Christian Freeman
      Participant
      @christianf
      #2813

      Hi Nick,

      I’ve activated your license from within our system for now, while I’m working on updating our entire licensing system.

    • Christian Freeman
      Participant
      @christianf
      #1067

      Hi Shaul,

      I’ve activated your license, as requested.

    • Christian Freeman
      Participant
      @christianf
      #2208

      Hello,

      I just wanted to inform you that this issue with the license expired message has been resolved with the latest version of the plugin. Please update to apply the bugfix.

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