Hi there,

First, I want to ensure we are on the same page here. Are you saying that it is creating the Indirect Commissions for the Upline on the Recurring Payment, and the only issue is that the Commission Rate is incorrect?

Or is it just not creating the Indirect Commission at all when the Recurring Payment is made?

I’ll review the code in MLM to see why this could be happening.

You are using the MemberPress integration for your subscriptions, correct?

You know what, this could just be an order-of-activation issue.

The AffiliateWP Team just updated Recurring Referrals on your site, correct? This would mean that Recurring Referrals was activated AFTER MLM. Recurring Referrals needs to be activated beforehand, so that it can create the Direct Referral for the recurring payments, then MLM taps into it and generates the Indirect Referrals.

Try deactivating MLM and Recurring Referrals, then activate Recurring Referrals first, and MLM after.

Let me know how this works for you.

Hmmmm, I’m going to have to login to your site to investigate further.

Can you please provide admin-level logins for you site? And be sure to mark your reply as Private.

Thanks, I’ll take a look at it and follow up with you soon.

Hi Lewtam,

I see that the AffiliateWP Team had to update the MemberPress integration for Recurring Referrals. This change is probably the cause of the issue with MLM not creating the Indirect Referral for the Recurring Referrals. So now, I’m reviewing their changes and applying them to MLM.

I’ll follow up soon with a an update/fix.

Thanks, I’m glad to be of service.

I sent you a message with a link to download a patched version of MLM 1.1.5, which includes an update for the MemberPress integration.

Please test it, and let me know how it works for you.

Also, when you test try it in two ways:

1) With MLM activated BEFORE Lifetime Commissions

2) With MLM activated AFTER Lifetime Commissions

This way, we can completely rule out any issues with the activation order.

Hmmm, that’s really strange.

I’m looking into this further now. I think that MLM and Recurring Referrals might be trying to hook in and run at the same time. MLM is designed to create the Indirect Referral immediately after the Direct Referral is created. Because Recurring Referrals is creating the Direct Referral, it’s behaving differently for some reason. I have a few suspicions that I’m going to explore.

I’ll follow up soon, once I have more information.

Also, I have a question about this. I know that you were having a similar issue before, but did Indirect Referrals work with Recurring Referrals on your MemberPress setup at all? Meaning, was it working before and stopped working recently? Or did you just notice that it wasn’t working, and may not have been working the whole time?

I believe I have found the source of the issue. It looks like the MemberPress integration for MLM and AffiliateWP Recurring Referrals are executing at the same time (The same priority level). Now we just have to test it to see if it works when we change the priority.

Can you run a test of the Recurring Referral, and let me know if it creates the Indirect Referral Commissions for the Recurring Payment on your end?

Thanks

Hey, sorry for the delay.

I adjusted the priority for all 3 plugins to ensure that they operate in this order:

1) Recurring Referrals
2) MLM
3) AffiliateWP

Please run another test, and let me know if the Indirect Referrals are created for the Recurring Referrals.

I updated the priority for all 3 plugins manually on your site directly.

If this solves the issue, I will finalize the changes within MLM, and we would need to get the AffiliateWP Team to fix it on their end, buy updating the priority as well.

But it’s ready to test now.

Hmmmm, maybe the MemberPress integration operates differently for Recurring Referrals, than it does for the other integrations. I’m investigating this further now to see if there’s anything that needs to be changed on the MLM side.