Home Forums General Support Known Issue with License Activation

1 reply, 1 voice Last updated by  propluginteam 3 years, 10 months ago
  • propluginteam
    Participant
    @propluginteam
    #4735

    We’ve received reports from some customers who are receiving an “Invalid Request Error” when trying to activate their licenses, and are unable to activate their API Key.

    We’re working with the developer to fix this bug in the licensing system now. For all customers affected by this, don’t worry, your license is valid for a full year, and this license status issue won’t affect your ability to use the plugin or receive support & updates. So, you can go ahead and start setting it up and using it on your site while we get the licensing working smoothly.

  • propluginteam
    Participant
    @propluginteam
    #4756

    After working with the developer, this issue has been resolved! For all those who have already downloaded plugins with this issue, please download the updated plugin files from your account page to resolve the issue.

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