Home Forums General Support Issues with My License Keys saying there revoked

5 replies, 3 voices Last updated by  Christian Freeman 3 years, 5 months ago
  • Nehemiah Thompson
    Participant
    @netcoinc08
    #6393

    I purchased the bundle and on my site its say “Download permission for AffiliateWP MLM, bonuses, and ranks has been revoked possibly due to a license key or subscription expiring. You can reactivate or purchase a license key from your account dashboard.

    Not understanding why there not working can you please help me troubleshoot.

  • Christian Freeman
    Participant
    @christianf
    #6397

    Hi Nehemiah,

    Yes, I can see that your licenses expired on January 14th, 2017. So that would explain those error messages.

    I do remember speaking with you about your upcoming license renewal in the beginning of January. We discussed the special Create Your Own MLM package (With MLM, Performance Bonuses, Ranks, and BuddyPress Pro), and you said you wanted to take advantage of that, but I didn’t hear back from you. Unfortunately, at this point that offer is no longer available.

    However, if you still want to get 20% off of ALL 4 plugins, I can put in a special discount for you. Let me know if you want the discount code for this, and I’ll send it to you via email. But you have to move fast, because this code is only valid until February 1st.

  • Nehemiah Thompson
    Participant
    @netcoinc08
    #6399

    Yes please send me the code. Also, so I have to update the license every year in order for the plugin to work?

  • Christian Freeman
    Participant
    @christianf
    #6404

    Hi Nehemiah,

    I’ve sent that code off to your email address on file. Please confirm that you’ve received it successfully.

    And to answer your question about the license renewal, you don’t need to purchase the license for our plugins to work. However, you do need the license to get support on any issues you might have, and to get access to future updates for the plugins.

    All of our license option are designed for yearly renewal, but we also offer an Unlimited Everything option, which allows you pay one time, and use the plugin on an Unlimited number of sites, and you’ll get Unlimited Support and Updates FOREVER.

    That discount code will also work for any of the other license options as well, so you are free to choose whichever license works best for you on each individual plugin.

    And make sure that you login before you purchase to apply a 10% customer discount.

  • Dotti
    Participant
    @dottiberry
    #6438

    Having the same issue with my license key saying it was revoked.

    I have the following error in wordpress: “Download permission for AffiliateWP MLM has been revoked possibly due to a license key or subscription expiring. You can reactivate or purchase a license key from your account dashboard.”

    I logged into the pro plugin marketplace and clicked on the license tab to get my license key, and instead of showing my license key, it give the following error:

    Fatal error: Call to a member function populate() on boolean in …/wp-content/plugins/woocommerce-api-manager/templates/my-api-keys.php on line 83

    See screenshot attached below

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  • Christian Freeman
    Participant
    @christianf
    #6446

    Hi Dotti,

    Sorry for the inconvenience. I’ve generated a whole new license key and download permissions for you. You should have received an email with the new key and the download link. Also, let me know if you are able to access your keys and downloads from within your account page on the site.

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