Home › Forums › Plugin Support › AffiliateWP Ranks › Fatal Error after update

8 replies, 3 voices Last updated by Christian Freeman 5 years ago
    • Antonio
      Participant
      @remidastore
      October 5, 2018 at 3:19 am #9188

      Hello
      I’ve this error after last update:

      mod_fcgid: stderr: PHP Fatal error: Call to a member function get_int_rank_product_rates() on null in **********/httpdocs/wp-content/plugins/affiliatewp-ranks/includes/integrations/class-base.php on line 75, referer: https://*********/checkout/

    • worldteamleader
      Participant
      @worldteamleader
      October 6, 2018 at 9:17 am #9199
      This reply has been marked as private.
    • Christian Freeman
      Participant
      @christianf
      October 9, 2018 at 12:47 pm #9219

      Hey guys,

      Do both of you have the WooCommerce integration enabled in the Ranks tab of the settings? If not, please enable it, and let me know if the issue continues.

    • worldteamleader
      Participant
      @worldteamleader
      October 10, 2018 at 2:20 am #9227

      Hi

      In both cases I have the error, with the woocommerce integratio enabled and not.

      if I disable Affwp lifetime, it’s ok

    • Christian Freeman
      Participant
      @christianf
      October 10, 2018 at 12:54 pm #9230

      I’ve released a patch with the current version of Ranks (1.0.4).

      Please download it from your account page, delete the other one, and install the new one.

      Then, please test the WooCommerce checkout to let me know if you still receive any errors.

    • worldteamleader
      Participant
      @worldteamleader
      October 11, 2018 at 9:51 am #9237

      Hi

      It’s ok for me Now

    • Christian Freeman
      Participant
      @christianf
      October 11, 2018 at 12:34 pm #9239

      Okay great. This was a side effect of the new Per-Product Rank Rate feature for the WooCommerce integration.

    • Antonio
      Participant
      @remidastore
      November 13, 2018 at 8:59 am #9383
      This reply has been marked as private.
    • Christian Freeman
      Participant
      @christianf
      November 26, 2018 at 5:12 pm #9423

      Hi Antonio,

      The error log was not attached to your message, so could you please copy and paste the error message that you receive here?

      Thanks

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