Home › Forums › Plugin Support › AffiliateWP MLM › Email Error and License Problem

3 replies, 2 voices Last updated by Steve Outtrim 1 month, 2 weeks ago
    • Steve Outtrim
      Participant
      @trillionclub
      January 6, 2021 at 2:04 pm #13582

      Hello, I just purchased your AffiliateWP MLM bundle

      For some reason in checkout, perhaps autocorrect, my email address was entered as @zmint.com. It should be @zmint.co. I changed it in my account and when activating the plugins it recognizes the correct email address. But my WordPress plugins page says:

      “A license key for AffiliateWP MLM could not be found. Maybe you forgot to enter a license key when setting up AffiliateWP MLM, or the key was deactivated in your account. You can reactivate or purchase a license key from your account dashboard.”

      AND

      “Download permission for AffiliateWP BuddyPress Pro has been revoked possibly due to a license key or subscription expiring. You can reactivate or purchase a license key from your account dashboard.”

    • Christian Freeman
      Participant
      @christianf
      January 8, 2021 at 3:57 am #13591

      Hi Steve,

      I checked your account, and I can see that you were able to successfully activate your licenses. I just want to confirm that this issue has been resolved, correct? If not, let me know.

    • Steve Outtrim
      Participant
      @trillionclub
      January 8, 2021 at 5:03 pm #13601

      I changed the email on my account back to the incorrect one from the original order

      I was able to activate only 3 of the licenses, by deactivating, deleting, and re-downloading

      – BuddyPress Pro
      – Sign-up Products
      – Performance Bonuses

      When I do that to the others, I do not get taken into the area to enter API key and email

      So I am still unable to install
      – MLM
      – Invites
      – Ranks

    • Steve Outtrim
      Participant
      @trillionclub
      January 8, 2021 at 5:19 pm #13602

      OK I found the Activation screens under Settings. So everything is working now, thanks, please close this support ticket.

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