Home Forums Plugin Support AffiliateWP MLM Disable Email Notifications for Indirect Referrals

4 replies, 2 voices Last updated by Christian Freeman 4 months ago
    • jlaunder
      Participant
      @jlaunder
      #12790

      I’m trying to have emails for direct referrals sent out but emails for indirect referrals not sent out. Under Affiliates > Settings > Emails based on the Email Notifications settings I’m seeing the following:

      When “Notify affiliate when they earn a new referral” is enabled and “Notify parent affiliate when they earn a new indirect referral” is disabled the direct affiliate and the indirect/upline affiliates are all getting the email specified in “New Referral Email Options For Affiliate”. I thought indirect/upline affiliates would not receive a new referral email with these settings.

      When “Notify affiliate when they earn a new referral” and “Notify parent affiliate when they earn a new indirect referral” are both enabled I have the expected behavior where the direct affiliate gets the email specified in the “New Referral Email Options For Affiliate” and the indirect/upline affiliates all get the email specified in the “New Indirect Referral Email Options”.

      Any ideas why upline affiliates still receive a new referral email when the “Notify parent affiliate when they earn a new indirect referral” setting is disabled? Or how I can prevent upline affiliates from receiving the new referral emails?

      Thanks,
      Jeremy

    • jlaunder
      Participant
      @jlaunder
      #12877

      I wanted to check back in on this one. Any thoughts?

    • Christian Freeman
      Participant
      @christianf
      #12884

      Hi Jeremy,

      I believe we already fixed this bug in a recent update. What version of MLM are you currently using?

    • jlaunder
      Participant
      @jlaunder
      #12889

      I’m using 1.1.5 which looks like the latest in the My Account area.

    • Christian Freeman
      Participant
      @christianf
      #12900

      Hi Jeremy,

      I sent you the updated version of MLM (1.1.6) via message. Please download and test it, then let me know if this resolves the Email Notifications issue.

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