Home Forums Plugin Support AffiliateWP MLM Disable Email Notifications for Indirect Referrals

4 replies, 2 voices Last updated by  Christian Freeman 4 days ago
  • jlaunder
    Participant
    @jlaunder
    #12790

    I’m trying to have emails for direct referrals sent out but emails for indirect referrals not sent out. Under Affiliates > Settings > Emails based on the Email Notifications settings I’m seeing the following:

    When “Notify affiliate when they earn a new referral” is enabled and “Notify parent affiliate when they earn a new indirect referral” is disabled the direct affiliate and the indirect/upline affiliates are all getting the email specified in “New Referral Email Options For Affiliate”. I thought indirect/upline affiliates would not receive a new referral email with these settings.

    When “Notify affiliate when they earn a new referral” and “Notify parent affiliate when they earn a new indirect referral” are both enabled I have the expected behavior where the direct affiliate gets the email specified in the “New Referral Email Options For Affiliate” and the indirect/upline affiliates all get the email specified in the “New Indirect Referral Email Options”.

    Any ideas why upline affiliates still receive a new referral email when the “Notify parent affiliate when they earn a new indirect referral” setting is disabled? Or how I can prevent upline affiliates from receiving the new referral emails?

    Thanks,
    Jeremy

  • jlaunder
    Participant
    @jlaunder
    #12877

    I wanted to check back in on this one. Any thoughts?

  • Christian Freeman
    Participant
    @christianf
    #12884

    Hi Jeremy,

    I believe we already fixed this bug in a recent update. What version of MLM are you currently using?

  • jlaunder
    Participant
    @jlaunder
    #12889

    I’m using 1.1.5 which looks like the latest in the My Account area.

  • Christian Freeman
    Participant
    @christianf
    #12900

    Hi Jeremy,

    I sent you the updated version of MLM (1.1.6) via message. Please download and test it, then let me know if this resolves the Email Notifications issue.

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