Home Forums Plugin Support AffiliateWP MLM Affiliate Data pop-up is not proper in smaller screens

7 replies, 3 voices Last updated by  Christian Freeman 2 days, 22 hours ago
  • Alvin Gan
    Participant
    @designlab9898
    #12670

    when i use my phone to hover or click on the left side or right side affiliate’s avatar, the data pop-up doesn’t show up properly/truncated. i send you a video below to show you.

    can you fix this ?

  • Alvin Gan
    Participant
    @designlab9898
    #12671
    This reply has been marked as private.
  • Christian Freeman
    Participant
    @christianf
    #12697

    Hi Alvin,

    I don’t see the video. Can you send it to me via email at: propluginmarketplace[at]gmail[dot]com

  • Alvin Gan
    Participant
    @designlab9898
    #12797

    i have sent you the video already. can you give me a quick fix for this ? i cannot wait for the update

  • Alvin Gan
    Participant
    @designlab9898
    #12883
    This reply has been marked as private.
  • Christian Freeman
    Participant
    @christianf
    #12887

    Hi Alvin,

    This is actually a known issue with the way that some web browsers (Google Chrome, etc) process the CSS for the Tree View Affiliate Data dropdown. IT only occurs when scrolling to the right. It’s not really a bug in the Tree View itself, we were waiting on an upgrade to the web browsers (Chrome in particular) to resolve this. We are also looking into an alternative way of executing this.

  • Alvin Gan
    Participant
    @designlab9898
    #12890

    It’s not only Chrome in particular. It’s most browsers out there. I tried on Firefox, the same issue persists.
    I suggest you to make it into a collapsible accordion style instead of Popup.
    And I find it not responding very well too. When I click on the arrow icon, sometimes twice to make the Popup appear.

    Can you resolve this first? I cannot wait for browser developers to update their software.

    My client kept asking me to resolve this since few weeks ago.

  • Christian Freeman
    Participant
    @christianf
    #12917

    Hey Alvin,

    I’m looking into a purely Javascript-based solution to this. If we can avoid the CSS, it will take care of the problem. I’ll follow up again soon with my progress.

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