The Perfect Plugin
I looked at the second batch of screenshots of your settings that you posted, and this explains why it’s not working normally. You changed the Depth to 0. MLM will not function properly unless you have the Depth set to at least 1. As I explained earlier, this is what allows each Parent Affiliate to have 1 Level of Sub Affiliates below them. And…[Read more]
Yes, your MLM and Lifetime Commissions settings are correct. The only thing that I would recommend changing is the Total Depth setting in the MLM tab. Total Depth will ensure that there is only 1 Level of Sub Affiliates for the Overall Matrix/Structure. Since your Depth is set to 1, this means that if a Sub Affiliate (On Level 1) refers another…[Read more]
Christian Freeman replied to the topic Download permission for AffiliateWP MLM has been revoked in the forum AffiliateWP MLM 1 day, 22 hours ago
I can see that your license is active and your download access doesn’t expire until March of next year. You have Unlimited Download access currently. I’m really not sure why you’re getting that message. When you log into your account, will it allow you to download the plugin from the Downloads tab?
You can export your settings in the Tools section of the AffiliateWP tab in WP Admin. Then export your settings. Once you have downloaded the settings export file, you can check the box to delete all data in Affiliates > Settings > Misc. Then deactivate and delete AffiliateWP, and re-install and activate it. Lastly, you import the settings file…[Read more]
The current version of MLM does not have an integration with the Affiliate Import function. This is a good idea for a feature to add in the future though. I’ll have to refer the the AffiliateWP codebase to see if it would be possible to add the Parent Affiliate Column to the Affiliate Import CSV, and auto-assign those Sub Affiliates during the…[Read more]
Customers can only be added into the matrix if you have the Auto Register New Users setting enabled in Affiliates > Settings > Misc. Once you disable that, you shouldn’t see any more customers in your matrix, because they won’t be affiliates.
Regarding MLM & Lifetime Commissions, what version of Lifetime Commissions are you using? And how have…[Read more]
The Rank Type options only display when you have the Performance Bonuses add-on active. The Performance Tracking System of the Bonuses plugin is what allows you to create different Types of Ranks that are awarded when the affiliate reaches a certain performance goal that you set.
Force Default Referral is a brand new feature that will ensure that the Direct Referral is automatically created when for the Parent Affiliate when their Sub Affiliate makes a purchase.
In the case of Allow OWn Referrals, when one of the Sub Affiliates makes a purchase using their own referral link, their Parent Affiliate will receive the…[Read more]
I recommend that you use Parent as Lifetime Affiliate, especially id you are using a Forced Matrix (Fixed Width) structure. This will allow for proper Lifetime Affiliate tracking when Spillover occurs.
And sorry for the delayed response, we’ve been much busier than normal around here lately.
Lifetime as Referrer means that the Lifetime Affiliate will be set as the Parent & Direct Affiliate.
Parent as Lifetime means that the Parent Affiliate will be set as the Lifetime Affiliate.
Referrer as Lifetime means that the Direct Affiliate…[Read more]
Christian Freeman replied to the topic Incorrect attribution of actions via given reference links in the forum AffiliateWP MLM 1 week ago
I’m not entirely sure what you mean, can you explain further?
From what I think I am understanding from you, is that when a new Sub Affiliate registers using another affiliate’s referral link, they are being Connected/Assigned to a different Parent Affiliate? Is that correct?
If I am understanding you correctly, this sounds like…[Read more]
Christian Freeman replied to the topic New update is causing failure on AffiliateWP shortcode in the forum AffiliateWP MLM 1 week, 2 days ago
I tested this using all of the same plugin versions, but I was unable to replicate this issue myself. Have you tried deactivating all other plugins except for AffiliateWP, MLM, and Affiliate Area Shortcodes? This sounds like it could be some other plugin causing the conflict.
Are you using the latest version of AffiliateWP BuddyPress Pro (1.0.3)? We just released this version which includes fixes for the Affiliate Groups feature.
Regarding your license, can look in the system to see if I can clear the license activation out, to allow you to activate it again. What’s the name or email address you used…[Read more]
Christian Freeman replied to the topic New update is causing failure on AffiliateWP shortcode in the forum AffiliateWP MLM 1 week, 5 days ago
I’m going to see if I can replicate the issue in my testing environment first, and then I’ll follow up with you with a solution.
Christian Freeman replied to the topic New update is causing failure on AffiliateWP shortcode in the forum AffiliateWP MLM 1 week, 6 days ago
Yes, this is strange indeed. Especially since the MLM plugin doesn’t have any code within it that alters the referral links at all.
Did the AffiliateWP Team provide any other info as to how MLM is affecting those referral links? Another question is, does the link generator function normally when access via the Affiliate Area as well,…[Read more]
Christian Freeman replied to the topic problem with direct and indirect refferal statistics in the forum AffiliateWP MLM 3 weeks, 2 days ago
Hmmm, I don’t see a simple way to limit access to the Order Details to Direct Referrals only.
I’ll look at the code within the Order Details plugin, to see if we can do something similar to what we
did for the Referrals Tab.
I’ll follow up on this soon.
Sorry about that. What is your order number, or the email address you used for your order? With this info, I can look up your order in the system, and see what’s happening with your access privileges.
If you are referring to the AffiliateWP Landing Pages add-on, I don’t know if it is compatible with our MLM add-on, as it has not been tested and added to the list of compatible AffiliateWP plugins for MLM.
In theory, it should work, because MLM generates Indirect Commissions as soon as the Direct Commission is created. So, if the…[Read more]
Christian Freeman replied to the topic Getting duplicate commissions created when using a trial membership in the forum AffiliateWP MLM 4 weeks ago
I updated MLM to the latest version (1.1.5) on your site, and I pressed the Sync ALL button to ensure that all of your Parent Affiliates are set as the Lifetime Affiliates. This update has important fixes for improved compatibility with the latest versions of the Lifetime Commissions add-on.
Also, I looked at those Referrals that you…[Read more]
Christian Freeman replied to the topic Getting duplicate commissions created when using a trial membership in the forum AffiliateWP MLM 1 month ago
I received all of your login and testing info. I’m looking into this further now, and I’ll follow up soon with more insight as to what’s happening.
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