Home Forums Plugin Support AffiliateWP MLM Unilevel commissions not working as expected!

3 replies, 3 voices Last updated by  Christian Freeman 8 months, 4 weeks ago
  • vladygee
    Participant
    @vladygee
    #7864

    Hello, I bought AffiliateWP MLM and I tried to make a unilevel commission plans. But they are not working as expected.

    So I set 40, 20 and 10% commission for each level but it is not working as expected.
    The product costs 10$

    User1 -> User2 -> User 3

    User1 should receive 40% when User2 buys the product.

    If User3 buys the product then User 2 should receive 40% and User1 should receive 20%

  • Christian Freeman
    Participant
    @christianf
    #7867

    Hi Vlad,

    I’m not sure if you’ve had a chance to review the documentation yet, but it explains a bit more in-depth on how to setup the Per-Level commission rates. Please, take a look at the MLM documentation to get a better idea of how it works.

    An important thing to keep in mind is that each Level represents a level of Sub Affiliates in your structure. If you want the affiliate who Directly Referred the sale to receive 40%, you enter 40% in the AffiliateWP settings, under the General Tab. This is a 40% commission on a Direct Referral (Level 0). Then, according to your explanation, you will set Level 1 to 20% and Level 2 to 10% in the Per-Level Rates section.

    Also, make sure that your Depth is set to at least 2, to ensure that User 1 can get paid from sales referred by User 3.

  • Marty
    Participant
    @martyhale
    #8016

    I am needing help with this, as well.

    I have 5 levels set in the unilevel:
    1 – 5%
    2 – 4%
    3 – 3%
    4 – 2%
    5 – 1%

    If level 5 orders a $6,000 product, it should pay out to the upline:
    1 – $300
    2 – $240
    3 – $180
    4 – $120
    5 – $60

    Here is the scenario: An affiliate joins the organization for free. Then, places an order for $6,000.

    What is happening: The product order is not tracking to the upline at all. It is not tracking a referral at all.

    What should happen: Once an affiliate joins the organization, all his orders should track properly through the upline. Even if he clears history.

    Please help.

  • Christian Freeman
    Participant
    @christianf
    #8044

    Hi Marty,

    Sorry for the delayed response.

    You really should open a new support post for this, so that we can better keep track of the issue. But I’ll proceed here for now.

    Alright, if the system is not generating any referrals at all, it could be an issue with the core AffiliateWP plugin. Are you saying that it’s not generating any referrals, or is it just not generating Indirect Referrals for the Upline?

    And what integration are you using to process your product sales (WooCommerce, Easy Digital Downloads, Restrict Content Pro, etc.)?

    And if you could provide me with some info on which version of AffiliateWP you’re using and which version of MLM you have active as well. Also, if you have any other AffiliateWP add-ons active, please list them here.

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