Home Forums Plugin Support AffiliateWP Ranks Per-Rank Product Rates not working (WooCommerce)

6 replies, 3 voices Last updated by  sherwin lao 1 month ago
  • surfbro
    Participant
    @surfbro
    #11374

    I have one product for which only half the purchase price should be used for the commission calculation. the other products as normal the full price.

    I’m trying to do this via the Per-Rank Product Rates but have hit a snag no matter what I input (0.5 and 50% or half of the package price) the commissions are unchanged and are always based on the full purchase price.

    How can I accomplish this goal?
    I am using ranks to manage different commission rates based on memberships
    and using the MLM addon to generate the affiliates tree views, and have a 2 level commission system.

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  • Christian Freeman
    Participant
    @christianf
    #11402

    Hi there,

    What version of AffiliateWP Ranks are you currently using? Also, do you have any other AffiliateWP Add-ons active? And if so, which ones?

    Based on your screenshot, I can see that you should have your Per-Rank Rates set to “50”, without the percentage or decimal value. The Rate Type (Percentage) should be set for each Rank in the Ranks settings (Affiliates > Settings > Ranks) or the Rate Type for Direct Referrals in Affiliates > Settings > Ranks. Do you have this configured in this way?

    Also, I want to be clear on what you’re trying to do. Do you want to award a commission of 50% of the purchase price, or X% of half the purchase price?

  • sherwin lao
    Participant
    @spheres888
    #11586

    Hi Christian,

    I have issues related to this matter. I set up my rank plugin already. The percentage is displaying on the affiliate summary and the rank level is also working.

    However, the percentage was not computed accordingly. I already changed and save the setting in the General tab to 25 percent. Before it is 50%. And then set up the Rank settings.

    My product is amounting to 1499.
    Initially, the affiliate should get 25% of that amount only. However, it keeps getting 50% commission instead.

    Kindly see attached.

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  • sherwin lao
    Participant
    @spheres888
    #11591
    This reply has been marked as private.
  • Christian Freeman
    Participant
    @christianf
    #11601

    Hi Sherwin, I asked if you have any other AffiliateWP Add-ons active, but you didn’t answer. I need to know if you have any other AffiliateWP plugins active which could be applying this 50% commission rate.

  • sherwin lao
    Participant
    @spheres888
    #11608
    This reply has been marked as private.
  • sherwin lao
    Participant
    @spheres888
    #11611
    This reply has been marked as private.

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