Home Forums Plugin Support AffiliateWP Ranks Per-Level Rank Rates : Setting commision rate

7 replies, 2 voices Last updated by Profile photo of Antonio Antonio 8 months ago
  • Profile photo of AntonioAntonio
    Participant
    @remidastore
    #6296

    Hello
    Another strange behaviour

    If I set a commission rate to 0 I aspect that the referral generated will be 0 for that level but the referrall generated has a fixed value

    As You can see in the attached screenshot I’d to set the commission rate to 0.01 to not calculate it

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  • Profile photo of Christian FreemanChristian Freeman
    Participant
    @christianf
    #6305

    Hmm, that is strange…

    What do you mean exactly, when you say that a fixed value is generated for the referral? Are you saying that a Flat Rate is being applied?

  • Profile photo of AntonioAntonio
    Participant
    @remidastore
    #6328

    If the value is set to 0 on a product of 44€ the affiliates with the value 0 ( non 0.01) are credited by 154€

  • Profile photo of Christian FreemanChristian Freeman
    Participant
    @christianf
    #6332

    I need to login to your site to investigate this further. Can you please provide me with admin level login credentials? And tell me which affiliates you performed the test with? And be sure to mark it as a private reply.

  • Profile photo of AntonioAntonio
    Participant
    @remidastore
    #6334
    This reply has been marked as private.
  • Profile photo of Christian FreemanChristian Freeman
    Participant
    @christianf
    #6369

    Hi Antonio,

    Try this, for each Level that you don’t want to allow an Indirect Referral Commission, remove the 0 value. But make sure that you leave the Level setup in the system. Test this, and let me know if the issue is fixed.

  • Profile photo of Christian FreemanChristian Freeman
    Participant
    @christianf
    #6370

    In other words, leave the Level empty if you don’t want to award a commission on that level.

  • Profile photo of AntonioAntonio
    Participant
    @remidastore
    #6379

    I’m sorry but I’d other problems with other plugins ( solved )
    I’ll test on this weekend

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