Home Forums Plugin Support AffiliateWP Invites Invite plugin bugging page layout

12 replies, 2 voices Last updated by  Christian Freeman 3 months, 2 weeks ago
  • tca
    Participant
    @tca
    #10700

    Christian,
    we are using AffiliateWP and the MLA multilevel plugin. It says in your requirements that AffiliateWP must be present, please see what is bugging out our page. It is basically shrinking the width and showing a “this page is having technical issues” msg at the bottom. See screenshot attached.

    Buy a Yacht

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  • tca
    Participant
    @tca
    #10702
    This reply has been marked as private.
  • Christian Freeman
    Participant
    @christianf
    #10703

    Hi there,

    Does this message appear on all pages/tabs of the Affiliate Area, or just on the Invites tab?

    Also, have you tried deactivating the Invites add-on to ensure that there isn’t some other plugin or theme causing this? And do you have any other AffiliateWP add-ons active?

  • tca
    Participant
    @tca
    #10723

    1) only in the affiliate area page
    2) We played around with all the others, deactivating and activating them. when invite is not present all shows fine and the page functions correctly.
    3) active plugins:
    AffiliateWP – Affiliate Area Shortcodes
    AffiliateWP – Checkout Referrals
    AffiliateWP – Leaderboard
    AffiliateWP – Multi Level Affiliates
    AffiliateWP – Order Details For Affiliates
    AffiliateWP – PayPal Payouts
    AffiliateWP Invites

  • tca
    Participant
    @tca
    #10724

    everyone likes the email invite feature… hope we can resolve this.

  • Christian Freeman
    Participant
    @christianf
    #10729

    Alright, I took a look at your site and I’m wondering, what are you using to display the Affiliate Area? From what I can tell, you are using Affiliate Area Shortcodes to show the Tab Content, and Elementor to switch between the tabs.

    Can you please enable Debug Mode in your WordPress install? In your wp-config.php file, change this:

    define('WP_DEBUG', false);

    to this:

    define('WP_DEBUG', true );

    Then, I’ll be able to see if there are any errors, which will give us more info on what is causing this.

    Thanks

  • tca
    Participant
    @tca
    #10761

    Christian, we are not using the elemntor page builder on this page: https://www.thecharteragency.com/invites/

    However, it is something that bugs out the whole page. I prefer not to touch the wp-config.php file as we have some sensitive promotions running and cannot afford any casualties.

  • tca
    Participant
    @tca
    #10768

    Christian,
    I figured out the problem with the page layout, it is the “enable email invite for all affiliates” checkbox in settings.

    see screenshot attached. when not selected it throws the entire layout off as mentioned din the chat above.

    The questions now are:
    1) how can this be sent to clients and new affiliates without mixing things up.
    2) most importantly, how can we LIMIT invites after the first tier. Once a parent affiliate sents an invite out we dont want the next sub-affiliate level to be able to do the same. it must stop there.

    Keep in mind we are using AffiliateWP MLA due to the bonus and super agent capabilities. They said you guys’ plugin do work together.

    Thx and look forward to your feedback.

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  • Christian Freeman
    Participant
    @christianf
    #10775

    Hmmm, I’m going to see if I can replicate the issue in my testing environment. I need to see if there are any errors on the Invites tab, when the “Enable email invite for all affiliates” setting is disabled. I’ll follow up with you on this soon after my tests.

    Allow me to answer your questions below:

    1) If you want to use the Email Invites to invite Clients as well as Affiliates, you would need to customize your email message to work universally, so that it’s not specific to affiliates or clients. I have considered developing a system for creating multiple types of messages that can be sent, instead of just the one, but this will have to be developed in the future. It would involve creating these invite types, setting up Subject & Message fields for each one, and giving your affiliates the ability to choose which one to send via the form.

    2) Are you saying that you don’t want to allow Sub Affiliates to send Invites (Via Email)?

    Regarding the MLA plugin, I haven’t completed any compatibility tests with the MLA plugin, so MLA is not listed as one of the supported plugins for AffiliateWP Invites. I don’t know for sure if they are compatible. But I can tell you that all of our plugin integrations work with our own add-ons, and some of the supported add-ons from the AffiliateWP Team. We don’t support/develop upon the MLA plugin, so I wouldn’t know how to prevent your Sub Affiliates from sending invites, outside of manually selecting only a few Parent Affiliates who CAN send invites. This could be done via custom code, if you were using our MLM add-on, but I’m not familiar with MLA, and its capabilities.

  • Christian Freeman
    Participant
    @christianf
    #10789

    Alright, I’ve found the error and I’m in the process of updating the Invites plugin with a solution.

    I’ll follow up again soon, to send you the files.

  • Christian Freeman
    Participant
    @christianf
    #10804

    Okay, I’ve updated version 1.1 with a patch for this.

    Please download the update from your account area. Please let me know how this works for you, once you install and test the update.

  • tca
    Participant
    @tca
    #10864

    2) correct, we want this configured to when an affiliate sends an invite, the invited sub-affiliate can register and it ends there. there is no budget in our referral program for more sub-affiliates levels.

    please advice how to cap it there.

  • Christian Freeman
    Participant
    @christianf
    #10873

    If you only have room in your margins to allow 1 Level of Sub Affiliates for each Parent Affiliate, you should set your Depth to 1. This will ensure that every affiliate has the ability to have Sub Affiliates of their own, but it will only generate commissions for the Direct Referring Affiliate (Level 0) and their Parent Affiliate (1 Level above).

    Otherwise, you would need some sort of customization to be able to prevent Sub Affiliates from having Sub Affiliates of their own. If you want to go in this direction, we can develop this custom feature for you.

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