tcaParticipant@tcaFebruary 21, 2019 at 11:40 pm #9940
a) We cannot find any documentation for the “email invites” plugin. neither it shows in our “invites” tab. This is very frustrating to follow. We can’t find the activation field either.
b) We also purchased the MLM from you guys. hard to set-up and cannot delete levels. Documentation skips a few sections. We need instructions on how to setup a simple (2-tier) parent-referral and sub-referral format.
I look forward to your prompt response. We are Live online and need this resolve ASAP.
P.s. And yes, we checked other plugins and theme.
Christian FreemanParticipant@christianfFebruary 22, 2019 at 11:52 am #9941
In case you didn’t see it, here is my response to your original post in the General Support Forum:
If you are having an issue with the Invites plugin, please post your issue in the Plugin Support forum for the Invites plugin:
Regarding the documentation for the Invites plugin, we are still working on adding it, as we are in the process of updating the documentation for ALL of our add-ons. So for now, if you have any questions about how it works, and how to use it, just let me know.
For a 2 Tier MLM, you simply set the Depth to 1 to allow only 1 Level of Sub Affiliates for each Parent Affiliate. Then, you can choose whether you want to enable Forced Matrix and limit the Width of the Structure. This will determine how many Sub Affiliates each Parent can have below them. Other than that, it’s very straightforward. You set the commission rates that you want to apply for Direct Referrals in Affiliates > Settings > General, and the rates to apply to Indirect Referrals in the MLM Tab (Affiliates > Settings > MLM). To Delete a Level from the Per-Level Rates, make sure the field is empty before clicking the X to delete it, then save, and it should be removed.
You will also need to enable the integration that you wish to use to generate/track sales in Affiliates > Settings > Integrations (for Direct Referrals) and Affiliates > Settings > MLM (for Indirect Referrals). If you feel that anything is missing from the documentation, please let us know so that we can include it in our update.
Christian FreemanParticipant@christianfFebruary 22, 2019 at 11:54 am #9942
Regarding the Invites plugin, the activation field is located in your WP-Admin > Plugins > AffiliateWP Invites.
And when you say the Invites tab doesn’t appear, do you mean in the WP-Admin (Affiliates > Settings > Invites) or on the front-end in the Affiliate Area?
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