Home Forums Plugin Support AffiliateWP MLM Ignore Referrals with Zero Amount not working when MLM is activated

1 reply, 2 voices Last updated by  Christian Freeman 3 weeks, 3 days ago
  • b@jodeleit.com
    Participant
    @bjodeleit-com
    #10071

    Hi Team,

    I have a site with Learndash, WooCommerce Integration and the Affiliate MLM.

    I need to set Ignore Referrals with Zero Amount to yes because I plan to give Affiliates 100% WooCommerce discount codes for their special friends & family.

    When a WooCommerce 100% discount code is used and the affiliate rate is set to a fixed amount, a referral is awarded. The setting Ignore Referrals with Zero Amount is ignored.

    I need a solution for this asap because otherwise I will have to find workarounds as we will be launching soon and this is a last minute bug we discovered.

    Kind regards,

    Bernhard

  • Christian Freeman
    Participant
    @christianf
    #10075

    Hi Bernhard,

    The Ignore Referrals with Zero Amount setting applies to Direct Referrals (Which are created by the core AffiliateWP plugin). Our MLM add-on will not create Indirect Referrals for Upline Parent Affiliates at all if the Direct Referral is never created in the system.

    With that said, if AffiliateWP is creating $0 referrals even though the Ignore Referrals with Zero Amount setting is enabled, you should contact the AffiliateWP Team so that they can troubleshoot and fix this bug for you.

    Best

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