Home › Forums › Plugin Support › AffiliateWP MLM › Bug in Forced Matrix
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March 31, 2018 at 10:51 pm #8311
Parent affiliate for the user “twentyone” is “eleven” and Direct Affiliate is “second”
When “twentyone” did a sale it got a direct commission (Level 0 commission) and “Level 1” commission went to Direct Affiliate instead of “Parent Affiliate”.
(If that is the case.. then the Forced matrix is working only visually.)Please check the attachments for all the related images/screen shots
please guide to resolve
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April 10, 2018 at 2:05 pm #8387
I apologize for the delay, I didn’t receive the notification for your post.
Do you have the Upline Basis setting configured for the Parent Affiliate in the MLM tab?
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April 12, 2018 at 11:32 am #8423
No, I have Upline Basis setting configured for the referrer..
Oh.. then I have to set it for Parent… right?Thanks
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April 12, 2018 at 2:02 pm #8428
Yes, exactly. Set it to Parent (Default) and it will work properly.
Once you make this adjustment, please let me know if you the issue continues or if it’s working smoothly now.
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April 18, 2018 at 11:53 pm #8448
it is working smoothly now..
thanks 🙂 -
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