Home Forums Plugin Support AffiliateWP Ranks Bonus levels aren’t being captured

1 reply, 2 voices Last updated by  Christian Freeman 1 year, 2 months ago
  • Donald Wardle
    Participant
    @dwardle
    #8845

    I probably have my settings wrong but don’t know what else to do. My affiliates get paid by accomplishing certain levels consisting of numbers of referals. I need a method where I can capture the status of each affiliate and be notified when they reach a certain level. Here are screen shots of my rank and bonus pages.
    Don Wardle
    wardle.donald@gmail.com
    website: https://coolfortunes.com

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  • Christian Freeman
    Participant
    @christianf
    #8910

    Hi Donald and sorry for the delay.

    Your Rank Promotion Bonuses aren’t working because you have your Ranks set to Category Mode. You have to set them to Level Mode, in order for them to assign the Rank in a sequential order. So in the Ranks settings, please change the Mode field from Category, to Level, and it will function as expected.

    Also, for faster response times, please post to the Plugin Support Forum for the specific plugin that you need support for. In this case, it would be the forum for AffiliateWP Ranks.

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