Home Forums Plugin Support AffiliateWP Ranks Affiliate Rank not customizable

2 replies, 2 voices Last updated by  Christian Freeman 9 months, 2 weeks ago
  • Amber
    Participant
    @eleventhcandleco
    #6405

    When I go to customize the affiliate rank, the customization does not save and I am unable to edit/change their rank. Any suggestions on why this might be?

  • Amber
    Participant
    @eleventhcandleco
    #6406

    Here is a screenshot. I change the rank in the affiliate section for a particular user and it still shows up blank after I apply the change.

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  • Christian Freeman
    Participant
    @christianf
    #6412

    Hi Amber,

    Sorry for the delay, I didn’t get the notification for your post. Does this happen with ALL affiliates, or is it just one affiliate in particular? And does this happen when trying to change them to a specific rank, or does it happen no matter which rank is being assigned?

    Also, what version of AffiliateWP, and Ranks are you currently using?

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