Home Forums Plugin Support AffiliateWP MLM Activation failure

2 replies, 2 voices Last updated by  Christian Freeman 1 week, 6 days ago
  • Chris Cook
    Participant
    @aliatcha
    #10129

    We are unable to activate our plugin with an error message at the activation page: “Invalid Request”
    The email attached to the API is an incorrect email and changing it on the Account tab does not reflect in the API key tab. I can only think that this incorrect email is causing the error mentioned above. There seems to be no way to change the API key to reflect the corrected email.
    Any ideas on how we resolve this?

  • Chris Cook
    Participant
    @aliatcha
    #10135

    We require assistance activating the plugin as soon as possible or we will need a refund.

  • Christian Freeman
    Participant
    @christianf
    #10142

    Hi Chris,

    Some servers block the API calls to activate the licenses, but we are working on switching to an entirely new licensing system to get around this.

    But just so you know, your license status doesn’t have any affect on your ability to use the plugin, it just grants you access to support and updates.

    So you can go ahead and start setting up and using the MLM plugin, even if you are unable to activate your license successfully.

    Also, I’ve sent you a download link for the latest version of the plugin via private message.

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