The Perfect Plugin
Christian Freeman replied to the topic Parent affiliate commission from sub affiliate always pending in the forum AffiliateWP MLM 1 month, 3 weeks ago
Ahhh, I see what you mean. Yes, it is supposed to change the Referral Status to Unpaid automatically once the Order is Marked Complete in WooCommerce.
Are your WooCommerce Orders going into the Complete status? If so, please let me know which version of AffiliateWP and our MLM plugin you are using. As well as any other AffiliateWP add-ons you may…[Read more]
I do apologize for the delayed response on this, we’ve been a lot busier than normal lately.
The best way to reach us is via email using our Contact Form, but you can also post here on the forum, or send me a private message. I believe I did respond to your inquiry via private message previously, but if not, please let me know and I…[Read more]
The Sub Affiliates Rank/Bonus Type is only available when you have our AffiliateWP MLM plugin active. The MLM plugin is what enables your affiliates to have Sub Affiliates that they’ve referred, and to earn commissions from the sales that they generate.
Once you activate MLM, Sub Affiliates will appear in the Rank Type field.
I sent you an email with your API key. I’m not sure why it’s not appearing in your account area. Do you see your order listed in the Orders tab or the plugin download in the Downloads Tab?
If you have the BuddyPress plugin active, it will display their BuddyPress Avatar, but if you don’t it should display their WordPress avatar/ Gravatar.
How exactly did you upload the avatar for that user? What method did you use?
Sorry for the delayed response on this, I didn’t receive the notification for your post.
1) Did the new affiliate get assigned to a different affiliate instead? OR did they just not get assigned to a Parent Affiliate at all?
And do you have any other AffiliateWP add-ons active on your site? Also, what version of AffiliateWP and MLM…[Read more]
Can you please provide me with admin-level login credentials so that I can investigate this further?
(Admin login URL, Username, and Password)
And please be sure to set your reply as Private.
Yes, it’s fine now.
I think the 500 error was unrelated to the plugin install.
I’m still running tests now to find out why the error message isn’t displaying and preventing the checkout process from completing. I’ll follow up again soon with an update and a fix for this.
Alright, after logging in and performing some test purchases via PayPal and a 100% off coupon, I see that the error message isn’t preventing the non-referred customer from completing the checkout form.
I updated the plugin and re-installed it on your site, but there is a 500 Internal Server Error now.
Can you please provide me with FTP…[Read more]
Please take a look at the MLM Documentation, which outlines the difference between the Parent and Direct Affiliate in detail:
Here’s an excerpt related to your question:
This field contains the name of the affiliate that the current…[Read more]
You can view the Sub Affiliates Tree for each Parent Affiliate in the back end (WP Admin) by viewing the Edit Affiliate screen located at Affiliates > Affiliates > Edit (Click the affiliate’s name).
Then, you’ll see the tree at the bottom of the screen if they have any Sub Affiliates.
This is a PHP warning which is only visible when Debug Mode is enabled. I’ve updated version 1.1.3 with a patch for this.
Please download it from your account page, and let me know if you’re still experiencing this error message.
After reviewing your site, I realized why the Indirect Referral Commission (Level 1) for zapaygo_ico was $7, instead of $5.
If you edit the Test Product that was purchased in your test, you will see you have configured Per-Level Product Rates for 4 Levels and 7 Percent is set for Level 1.
So what’s happening is, the Per-Level Product Rate (This…[Read more]
Christian Freeman replied to the topic the commissions are not split between the MLM network. in the forum General Support 2 months, 3 weeks ago
Alright, so I’ve checked again and things are working normally.
The user who made the purchase in Order # 21623 (October, 22nd), was “phpteam team” who has the email address of firstname.lastname@example.org.
If you check the Edit Affiliate screen for phpteam team, you’ll see that their Parent and Direct Affiliate is Rehub12 Demo, which explains why…[Read more]
I apologize for the delayed response on this. The core AffiliateWP plugin does give you the ability to export referral commissions to a CSV file, and list only the referrals generated by a specific affiliate within the date range that you set. This will display ALL referral commissions created for that affiliate, both Direct and…[Read more]
Christian Freeman replied to the topic Pre-sales question: multiple, different referral tiers PER PRODUCT? in the forum AffiliateWP Ranks 2 months, 4 weeks ago
Sorry for the delay, we’ve been rather busy around here lately due to all of the new updates.
Please allow me to answer your question below:
Our Performance Bonuses add-on does work alongside our Ranks add-on to allow you to control the Affiliate’s commission rate based on their performance. However, the Ranks plugin does not currently…[Read more]
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